Caleb Musselman
About Caleb Musselman
Caleb Musselman is a Senior Product Support Specialist at Datasite, with a diverse background in customer service, event planning, and technical support. He has worked in various roles across the food and beverage industry, technology, and product support, demonstrating adaptability and a commitment to continuous learning.
Current Role at Datasite
Caleb Musselman currently serves as a Senior Product Support Specialist at Datasite, a position he has held since 2022 in Minneapolis, Minnesota. In this role, he utilizes his extensive knowledge and experience to provide support for product-related inquiries and issues. His responsibilities include troubleshooting, customer assistance, and ensuring a high level of service for clients. His flexible approach to learning new systems enhances his effectiveness in this position.
Previous Experience at Datasite
Prior to his current role, Caleb worked at Datasite as a Product Support Specialist Intermediate from 2019 to 2022. During his three years in this position, he developed skills in customer service and technical support. His experience at Datasite contributed to his understanding of product functionalities and customer needs, laying the groundwork for his advancement to Senior Product Support Specialist.
Background in the Food and Beverage Industry
Caleb has significant experience in the food and beverage industry, having worked as a server at Mission American Kitchen and Bar from 2009 to 2012. This role provided him with valuable skills in catering and customer service. His background in this sector has contributed to his strong interpersonal skills and ability to manage customer interactions effectively.
Education and Training
Caleb attended Faribault Senior High School from 1991 to 1993. He later studied Computer Science at Appalachian State University from 1997 to 1999, although he did not complete his degree. His educational background has provided him with foundational knowledge that supports his career in technology and product support.
Expertise in Qigong and Event Planning
Caleb has expertise in Qigong, a practice that combines movement, meditation, and controlled breathing. This knowledge reflects his commitment to personal well-being and holistic practices. Additionally, he has a strong background in event planning, showcasing his skills in organizing and managing various events, which further demonstrates his adaptability in different professional environments.