Heidi Maples
About Heidi Maples
Heidi Maples is a Client Service Supervisor at Datasite, where she has worked since 2023. She has a diverse background in client service and human resources, with previous roles at Datasite, Lactalis Do Brasil, and BRF, and holds degrees in Health Information Technology and Psychology.
Current Role at Datasite
Heidi Maples currently serves as a Client Service Supervisor at Datasite, a position she has held since 2023. She works in Minneapolis, Minnesota, where she oversees client service operations. Her role involves ensuring high-quality support and service delivery to clients, leveraging her previous experience in product support.
Previous Experience at Datasite
Heidi Maples worked at Datasite as a Product Support Specialist Sr from 2021 to 2023. During her two years in this remote role, she provided technical assistance and support to clients, helping to resolve product-related issues and enhance user experience.
Background in Human Resources
Before her tenure at Datasite, Heidi Maples was employed as a Human Resources Assistant at Lactalis Do Brasil from 2015 to 2016. This role was based in the Itajaí Area of Brazil and involved supporting HR functions and administrative tasks.
Educational Qualifications
Heidi Maples has a strong educational background in health information and psychology. She earned an Associate's degree in Health Information/Medical Records Technology/Technician from Rowan College at Burlington County, studying from 2019 to 2022. Additionally, she obtained a Bachelor's degree in Psychology from Universidade do Vale do Itajaí, completing her studies from 2010 to 2016.
Internship Experience
Heidi Maples gained early professional experience as an intern at BRF from 2013 to 2015. This two-year internship took place in the Itajaí Area of Brazil, where she developed foundational skills relevant to her career.