Hoda Mohtadi
About Hoda Mohtadi
Hoda Mohtadi serves as the Senior Client Services Manager at Datasite, where she has worked for 17 years, currently leading project management efforts. She holds a Bachelor's degree in French and Italian and a Master's degree in Economics, and she promotes a culture of excellence to enhance client support and product functionality.
Work at Datasite
Hoda Mohtadi has been a key member of Datasite since 2006, holding various roles over the years. Currently, she serves as a Senior Client Services Manager and Project Management Lead, positions she has held since 2014 and 2007, respectively. Her responsibilities include supporting new product releases and ensuring organizational readiness by partnering with stakeholders. Mohtadi promotes a culture of excellence and collaboration, aiming for a world-class Net Promoter Score (NPS). She also facilitates product enhancements by understanding client needs, ensuring her team can support multiple platforms with rapidly changing functionality.
Education and Expertise
Hoda Mohtadi holds a Bachelor of Arts (B.A.) degree in French and Italian from Royal Holloway, University of London. Additionally, she earned a Master's degree in Economics from the University of Reading. Her educational background provides a strong foundation for her work in client services and project management within the technology sector. Mohtadi utilizes her academic knowledge to enhance her professional expertise, particularly in understanding client needs and supporting product development.
Background
Hoda Mohtadi has over 17 years of experience in project management and client services, primarily at Datasite in London, United Kingdom. She began her career at Datasite in 2006 and has since progressed through various roles, including Operations Manager from 2013 to 2014. Her extensive experience in the legal and financial sectors allows her to work effectively with a global team, ensuring seamless support for clients using Datasite's technology platforms.
Achievements
Throughout her tenure at Datasite, Hoda Mohtadi has contributed to achieving a high Net Promoter Score (NPS) by fostering a collaborative and excellence-driven culture. She effectively utilizes Salesforce and other reporting tools to track team productivity and identify growth areas. Her role in supporting new product releases and understanding client needs has been instrumental in enhancing the company's service offerings and client satisfaction.