Hugo Pelc
About Hugo Pelc
Hugo Pelc is a Senior Product Support Specialist at Datasite, where he has worked since 2021 in New York. He has a diverse background in customer support and education, with previous roles in London, Paris, and Burkina Faso.
Work at Datasite
Hugo Pelc has been employed at Datasite since 2021, serving as a Senior Product Support Specialist. In this role, he is responsible for providing advanced support to clients and ensuring the effective use of Datasite's products. His tenure at the company spans three years and is based in New York, New York, United States. Prior to this position, he worked as a Product Support Specialist at Datasite from 2019 to 2021 while based in London, England, where he developed foundational skills in customer support and product knowledge.
Education and Expertise
Hugo Pelc holds a Bachelor's degree in Korean Language and Literature from the Institut national des Langues et Civilisations orientales. He furthered his education by obtaining a Master 2 in Geography, Development, Environment, and Logistics from Université Paris Sorbonne (Paris IV) / Sorbonne University. Additionally, he studied Korean Language and Literature at Pusan University of Foreign Studies for 11 months. This educational background equips him with a diverse skill set that supports his work in product support and customer relations.
Professional Background
Hugo Pelc has a diverse professional background that includes various roles across different industries. He worked as a Lecturer at UCLA for nine months in the Greater Los Angeles Area and served as a Graduate Student Researcher at Fondation FARM in Burkina Faso for one year. His experience also includes a position as a Multimedia and Fieldwork Manager at footeo in Paris for five months in 2008 and as a Customer Support Lead at AFerry from 2014 to 2019 in London. Additionally, he worked as a Science Speaker/Guide at Veolia Water for ten months in the Greater Paris Metropolitan Region.
Career Progression
Hugo Pelc's career progression reflects a steady advancement in roles related to customer support and education. Starting as a Lecturer and a Graduate Student Researcher, he transitioned into customer support roles, culminating in his current position as Senior Product Support Specialist at Datasite. His experience in various geographical locations, including the United States, the United Kingdom, and France, has contributed to his adaptability and understanding of diverse client needs.