Julia Tseng Stamm
About Julia Tseng Stamm
Julia Tseng Stamm is a Product Support Specialist Associate with a strong background in English language education and customer service. She has worked in various roles, including training and recruiting native English speakers, and has a Master's degree in North American Studies.
Work at Datasite
Julia Tseng Stamm has been employed at Datasite as a Product Support Specialist Associate since 2021. She works in Frankfurt am Main, Hesse, Germany. In this role, she utilizes her expertise in communication and problem-solving to assist clients with their product-related inquiries and support needs.
Previous Experience in Education and Training
Prior to her current role, Julia worked at TutorABC as a Native-English Speaker Trainer, Teacher, and Recruiter from 2016 to 2017 in Taipei City, Taiwan. She has experience in training and recruiting native English speakers to teach non-native speakers. Additionally, she served as an English Teacher at the International Bilingual Montessori School (IBMS) e.V. from 2020 to 2021 in Frankfurt, Hesse, Germany.
Background in Retail and Customer Service
Julia has a background in retail and customer service, having worked as a Sales Assistant at Prada Group for five months in 2020 in Frankfurt am Main, Hesse. She also gained experience as a Barista at Starbucks from 2012 to 2013 in Taipei City, Taiwan, and as an English Customer Service Specialist at Chicheng Networks from 2013 to 2014 in Taipei City.
Education and Academic Achievements
Julia holds a Master of Arts (MA) in North American Studies from The Philipp University of Marburg, which she completed from 2017 to 2019. She also earned a Bachelor of Arts (BA) in English Language and Literature from Tamkang University from 2009 to 2012. Additionally, she participated in a Summer Intensive Program at Fettes College in 2007 and completed an Exchange Semester at California State University-Sacramento from 2010 to 2011.
Career Aspirations
Julia is actively seeking opportunities to expand her career horizons and embrace new challenges. Her passion for fostering communication and connection through the English language drives her professional development and engagement in various roles.