Lewis Kempster
About Lewis Kempster
Lewis Kempster is a Technical Support Analyst for EMEA and APAC at Datasite, with a background in IT support roles at Frankham Consultancy Group. He has accumulated over six years of experience in technical support and analysis, beginning his career as an apprentice and progressing to various positions within the same company.
Work at Datasite
Lewis Kempster has been employed at Datasite as a Technical Support Analyst for the EMEA and APAC regions since 2021. His role involves providing technical assistance and support to clients across these regions. Based in London, England, he has accumulated three years of experience in this position, contributing to the company's commitment to delivering high-quality support services.
Previous Experience at Frankham Consultancy Group
Prior to his current role, Lewis Kempster worked at Frankham Consultancy Group in various capacities. He began as a Junior IT Analyst - Apprentice from 2015 to 2016. He then progressed to a 2nd Line Support Analyst from 2019 to 2020. In 2020, he took on the role of Helpdesk Team Leader & Application Manager, followed by a brief tenure as Helpdesk Team Leader & Systems Administrator in early 2021. His cumulative experience at Frankham Consultancy Group spanned over five years.
Education and Training
Lewis Kempster completed his secondary education at Wilmington Grammar School for Boys, where he achieved his GCSEs from 2009 to 2014. He then attended Knole Academy 6th Form for one year from 2014 to 2015, furthering his academic qualifications. His educational background laid the foundation for his career in IT support and analysis.
Work Experience and Early Roles
In addition to his formal employment, Lewis Kempster gained practical experience through work placements. He completed a week of work experience at Southeastern Railway in 2015 and another week at IFPI in 2013. He also worked as a Sales Assistant/Barista at BEEZOO Limited for five months in 2015. These early roles contributed to his development in customer service and technical support.