Mahak Dixit
About Mahak Dixit
Mahak Dixit is a Product Support Specialist with a background in client relations and integration support. She holds a Bachelor of Technology in Computer and Information Sciences and a PGDBA in Marketing, and possesses strong organizational and problem-solving skills.
Current Role at Datasite
Mahak Dixit serves as a Product Support Specialist at Datasite, a role she has held since 2021. In this position, she utilizes her expertise in systems analysis, diagnostics, and troubleshooting to assist clients effectively. Her responsibilities include addressing client inquiries, resolving technical issues, and ensuring a high level of customer satisfaction. Dixit's strong organizational skills contribute to her ability to manage multiple tasks while maintaining a focus on client needs.
Previous Experience at AKS Interactive Solutions Pvt Ltd
Prior to her current role, Mahak Dixit worked at AKS Interactive Solutions Pvt Ltd in various capacities. She was employed there from 2014 to 2018, initially as an employee and later as a Senior Associate in Client Relations for 11 months. During her tenure, she developed strong client relationship management skills and contributed to the company's client support initiatives.
Experience at Info Edge India Ltd
Mahak Dixit was an Integration Support Analyst at Info Edge India Ltd from 2018 to 2019. In this role, she focused on providing technical support and integration solutions. Her work involved collaborating with various teams to ensure seamless integration processes, further enhancing her problem-solving capabilities and technical knowledge.
Educational Background
Mahak Dixit holds a Bachelor of Technology (B.Tech.) in Computer and Information Sciences and Support Services from F.E.T Agra College, which she completed from 2008 to 2012. Additionally, she earned a Post Graduate Diploma in Business Administration (PGDBA) with a focus on Marketing from Symbiosis Institute of Business Management, Pune, from 2016 to 2018. Her educational background provides her with a solid foundation in both technical and business disciplines.
Skills and Expertise
Mahak Dixit possesses a range of technical skills, including proficiency in PHP, HTML, Microsoft Excel, and SQL. Her expertise extends to systems analysis, diagnostics, and troubleshooting, which are critical in her role as a Product Support Specialist. Dixit is recognized for her strong work ethic and ability to work effectively in team environments, contributing to successful project outcomes and client satisfaction.