Maria Belén Calzada Santana
About Maria Belén Calzada Santana
Maria Belén Calzada Santana is a Product Support Specialist at Datasite in London, England, with over 15 years of experience in client services and project management across various companies in Europe. She holds a Master's Degree in Translation and Interpretation and possesses strong analytical, coaching, and crisis management skills.
Work at Datasite
Maria Belén Calzada Santana has been employed at Datasite as a Product Support Specialist since 2021. In this role, she is responsible for providing support related to the company's products, ensuring that clients receive the necessary assistance to utilize the services effectively. Her position is based in London, England, where she has contributed to the organization for three years.
Previous Experience
Before joining Datasite, Maria worked in various roles across different companies. She served as a Project Manager Assistant in the Energy department at Lidl España from 2008 to 2012. Following that, she worked at Intralinks as a Client Services Manager in Amsterdam from 2012 to 2014 and later as a Senior Client Services Manager in London from 2014 to 2017. Additionally, she held positions at DigiOutsource and SITEL IBERICA TELESERVICES, gaining diverse experience in client services and team management.
Education and Expertise
Maria holds a Master’s Degree in Translation and Interpretation from Universidad de Las Palmas de Gran Canaria. Her educational background includes studies in English and German, which contribute to her communication skills in a multicultural environment. She possesses expertise in analytical skills, crisis management, coaching, and product diversification, which enhance her effectiveness in her professional roles.
Skills and Competencies
Maria has developed a range of skills throughout her career. Her analytical skills enable her to evaluate complex data and make informed decisions. She is experienced in coaching, guiding team members and clients to enhance their skills. Additionally, her crisis management abilities allow her to handle critical situations effectively, ensuring smooth operations in challenging circumstances.