Priscila Fuentes Ferreira
About Priscila Fuentes Ferreira
Priscila Fuentes Ferreira is a Portuguese bilingual client billing specialist currently employed at Datasite in Minneapolis, Minnesota. She has a diverse background in guest services and education, with expertise in Brazilian billing processes and strong communication skills in Portuguese, English, and Spanish.
Current Role at Datasite
Priscila Fuentes Ferreira has been employed at Datasite since 2020, serving as a Portuguese Bilingual Client Billing specialist. In this role, she is responsible for managing billing processes for clients, ensuring accuracy and efficiency in international transactions. Her bilingual capabilities allow her to effectively communicate with a diverse client base, enhancing client satisfaction and support.
Previous Work Experience
Prior to her current position, Priscila worked at Buffalo Wild Wings as a Guest Relations Specialist from 2013 to 2017. She also held the role of Guest Services Coordinator at Buca di Beppo for nine years, from 2003 to 2012. Additionally, she worked as a School Coordinator at Cooks of Crocus Hill for six months in 2018. These roles contributed to her strong customer service skills and experience in client relations.
Education and Training
Priscila studied at The Art Institutes International-Minnesota, where she earned a Certificate in Baking and Pastry from 2010 to 2011. In 2012, she completed the Business Start Up Incubator Program at Kindred Kitchen, which lasted for 11 months. This educational background has provided her with a diverse skill set applicable in various professional environments.
Language Proficiency
Priscila is fluent in three languages: Portuguese, English, and Spanish. This proficiency enhances her ability to communicate effectively with clients from different backgrounds, making her an asset in roles that require interaction with a diverse clientele.
Skills and Expertise
Priscila possesses expertise in Brazilian billing processes, which is essential for her role in client billing. She demonstrates strong problem-solving skills and attention to detail, particularly in data analysis and quality assurance tasks. Her empathy and active listening skills contribute to effective client interactions and foster collaboration within teams.