Richard Goodfellow
About Richard Goodfellow
Richard Goodfellow serves as the Senior Vice President of Customer Success at Datasite, a position he has held since 2023. He has extensive experience in sales engineering and customer success, previously working at IntraLinks and Accenture.
Work at Datasite
Richard Goodfellow currently serves as the Senior Vice President of Customer Success at Datasite. He has held this position since 2023, contributing to the company's focus on enhancing customer relationships and satisfaction. Prior to this role, he was the Vice President of Sales Engineering at Datasite from 2018 to 2023, where he played a key role in leading sales engineering initiatives.
Education and Expertise
Richard Goodfellow earned a Bachelor of Business Administration (BBA) degree from Lancaster University, studying Business Administration and Management from 1998 to 2002. His educational background provides a solid foundation for his roles in customer success and sales engineering, equipping him with essential skills in management and business operations.
Previous Experience at IntraLinks
Before joining Datasite, Richard Goodfellow worked at IntraLinks in various capacities. He served as a Sales Engineer from 2006 to 2012 and later as Director of Sales Engineers from 2012 to 2016. His experience at IntraLinks involved direct engagement with clients and leading technical sales teams, contributing to his expertise in customer success.
Career at Accenture and Reuters
Richard Goodfellow held the position of Senior Manager - Cloud First Applications at Accenture from 2016 to 2018. In this role, he focused on cloud-based solutions and project management. Earlier in his career, he worked as a Project Management Assistant at Reuters from 2000 to 2001, where he gained initial experience in project management within a global organization.