Amanda Hinkle
About Amanda Hinkle
Amanda Hinkle is an API Support Engineer at Daxko, where she has worked since 2023. She has a background in customer service and education, with previous roles at Zen Planner and Goodland Academy, and holds a Bachelor of Arts in Organizational and Strategic Communications from Southeastern Oklahoma State University.
Work at DAXKO
Amanda Hinkle currently serves as an API Support Engineer at DAXKO, a role she has held since 2023. In this position, she focuses on providing technical support for application programming interfaces, ensuring that clients can effectively utilize DAXKO's software solutions. Her responsibilities include troubleshooting issues, assisting with integrations, and enhancing user experience through effective communication and problem-solving.
Previous Experience at Zen Planner
Prior to her role at DAXKO, Amanda worked at Zen Planner as a Senior Customer Service Advocate for one month in 2023. Before that, she served as a Customer Service Advocate - Tier III from 2021 to 2023. In these positions, she developed her skills in customer support, addressing client inquiries, and resolving issues related to Zen Planner's services.
Educational Background
Amanda Hinkle studied at Southeastern Oklahoma State University, where she earned a Bachelor of Arts in Organizational and Strategic Communications. Her studies spanned from 2018 to 2019, focusing on effective communication strategies and organizational dynamics, which have contributed to her professional capabilities in various roles.
Experience in Education
Amanda has a background in education, having worked at Goodland Academy as an Academic Coordinator for five months in 2021. She also served as an Educator from 2018 to 2021. In these roles, she applied her strategic thinking and communication skills to foster a productive learning environment and support student development.
Skills and Certifications
Amanda completed a certification in data analytics, which has enhanced her skills in data-driven decision-making and problem-solving. She has a strong interest in creating detailed procedural documentation and exploring complex datasets, which supports her work in technical and customer service roles.