Brittany Foster
About Brittany Foster
Brittany Foster is a Customer Service Team Lead at Daxko, where she has worked since 2021. She has a background in customer service and holds a Bachelor of Communication Studies from the University of Montevallo.
Current Role at Daxko
Brittany Foster currently serves as the Customer Service Team Lead at Daxko, a position she has held since 2021. In this role, she oversees customer service operations and leads a team to ensure high-quality support for clients. Her experience in customer service has equipped her with the skills necessary to manage team dynamics and enhance customer satisfaction.
Previous Experience at Daxko
Brittany Foster has a history with Daxko, where she worked as a Customer Care Advocate from 2019 to 2020 and later as a Customer Care Advocate Tier II from 2020 to 2021. During her time in these roles, she developed her customer service skills and gained valuable insights into client needs and support processes.
Experience at Shipt
Before her tenure at Daxko, Brittany Foster worked at Shipt as a Member Experience representative from 2018 to 2019. In this role, she focused on enhancing the overall experience for Shipt members, contributing to customer loyalty and satisfaction.
Education and Qualifications
Brittany Foster studied at the University of Montevallo, where she earned a Bachelor of Communication Studies with a focus on Public Relations, Advertising, and Applied Communication from 2014 to 2018. This educational background has provided her with a strong foundation in communication strategies and client relations.
Entrepreneurial Venture: Foster’s Frosteds
In January 2020, Brittany Foster founded Foster’s Frosteds, a baking business. She leads this venture, applying her skills in customer service and communication to build a brand that emphasizes quality and customer engagement.