Hilary Garnett
About Hilary Garnett
Hilary Garnett serves as the Team Lead for Strategic Relationship Management at Daxko, where she has worked since 2021. With a background in customer success and account management across various companies, she specializes in strategic relationship building and business development.
Work at DAXKO
Hilary Garnett has been serving as Team Lead for Strategic Relationship Management at Daxko since 2021. In this role, she focuses on fostering strategic relationships and enhancing customer satisfaction. Prior to this position, she worked as a Strategic Relationship Manager at Daxko for nine months, where she developed skills in customer engagement and relationship management. Her tenure at Daxko highlights her commitment to the company's mission and her expertise in managing strategic partnerships.
Education and Expertise
Hilary Garnett earned a Bachelor of Arts (B.A.) in Communication/Public Relations from the University of Maryland College Park. She possesses expertise in negotiation and project management, which has significantly contributed to successful customer satisfaction outcomes. Her educational background complements her professional experience, particularly in the B2B SaaS and PaaS industries, where she focuses on strategic relationship building and customer retention.
Background
Hilary Garnett has a diverse professional background with extensive experience in customer success and account management. She began her career at Enterprise Holdings Inc., where she held various roles, including Management Trainee and Branch Manager. Following her time at Enterprise, she worked at Capital Reporting Company as an Account Executive and then transitioned to Senseware.co, where she served as both Account Executive and Customer Success Manager. Her career trajectory reflects a consistent focus on customer engagement and relationship management.
Achievements
Throughout her career, Hilary Garnett has demonstrated a proven track record in business development, enhancing sales and customer service strategies. Her roles have consistently involved responsibilities that require strong negotiation skills and project management capabilities. Her contributions have led to improved customer satisfaction and retention, showcasing her effectiveness in strategic relationship management.