Joy Higgins Maddox
About Joy Higgins Maddox
Joy Higgins Maddox serves as the Member Service Team Lead at Daxko, where she has worked since 2021. With a strong background in the health, wellness, and fitness industry, she possesses leadership skills and expertise in analytical and communication abilities.
Work at DAXKO
Joy Higgins Maddox has been serving as the Member Service Team Lead at DAXKO since 2021. In this role, she is responsible for overseeing member services and ensuring customer satisfaction. Her tenure at DAXKO has lasted for three years, during which she has utilized her skills to enhance member experiences in Camden County, Missouri. Prior to her current position, she worked as a Member Services Specialist at DAXKO for five months in Camdenton, Missouri, where she gained valuable insights into member needs and service delivery.
Previous Experience
Before joining DAXKO, Joy Higgins Maddox worked at Affiliated Acceptance Corporation from 2017 to 2021 as a Client Service Representative and Product Support. During her four years there, she developed her customer service skills and gained experience in client relations. This role contributed to her understanding of client needs and service excellence, which she has carried into her current position at DAXKO.
Education and Expertise
Joy Higgins Maddox graduated from Parkhill High School, where she earned her High School Diploma. Her educational background laid the foundation for her career in the health, wellness, and fitness industry. She possesses strong analytical skills and effective communication abilities, which are essential in her role as a team lead. Additionally, she is proficient in Microsoft Excel and Word, enhancing her capability to manage data and communicate effectively within her team.
Background
Joy Higgins Maddox has a strong background in the health, wellness, and fitness industry. Her experience spans various roles that emphasize customer service and member support. This background has equipped her with the necessary skills to lead teams and manage member services effectively. Her work history reflects a commitment to improving member experiences and fostering a supportive environment.
Leadership Skills
As a Member Service Team Lead at DAXKO, Joy Higgins Maddox demonstrates leadership skills that contribute to team effectiveness and member satisfaction. Her role requires her to guide and support her team, ensuring that they meet the needs of members. Her experience in previous roles has further developed her leadership capabilities, enabling her to manage challenges and drive performance within her team.