Justin Lyman
About Justin Lyman
Justin Lyman is a Customer Service Advocate with extensive experience in the aviation industry, having held various managerial roles at Piedmont Airlines and American Airlines. He has a Bachelor of Arts degree and has worked in multiple locations across the United States, demonstrating adaptability and strong team-building skills.
Work at DAXKO
Justin Lyman has been employed at DAXKO as a Customer Service Advocate since 2020. He operates in the Greater Chicago Area and has accumulated four years of experience in this role. His responsibilities include providing support and assistance to customers, leveraging his extensive background in customer service and operations management.
Previous Experience in the Airline Industry
Justin Lyman has a significant history in the airline industry, primarily with Piedmont Airlines. He held various positions, including General Manager at multiple locations such as Kansas City International Airport, Portland, Maine, and Bakersfield, California. His tenure at Piedmont Airlines spanned from 2009 to 2019, where he also served as a Customer Services Agent, Manager of Station Support, and Systems Training Coordinator.
Role at American Airlines
Before joining DAXKO, Justin Lyman worked at American Airlines as a Customer Service Manager from 2019 to 2020 in Chicago, Illinois. In this role, he managed customer service operations, utilizing his skills in team building and customer relations developed throughout his career in the aviation sector.
Education and Expertise
Justin Lyman holds a Bachelor of Arts degree in Religion from Lakeland College, which he completed from 2002 to 2006. This educational background supports his professional expertise in operations management and customer service, particularly within the airline industry.
Background and Skills
Justin Lyman has extensive experience in the airline and aviation industry, focusing on operations management and flight planning. His career has involved working in various locations across the United States, including Portland, Maine, Bakersfield, California, and Kansas City, Missouri. He has developed strong team-building skills through his managerial roles, contributing to his effectiveness in customer service.