Melissa Parker
About Melissa Parker
Melissa Parker is a Salesforce Manager with extensive experience in Salesforce administration and support, currently working at Daxko since 2022. She has held various roles in companies such as Model N, RelationEdge, and Stream Global Services, demonstrating strong interpersonal skills and a talent for process improvement.
Work at DAXKO
Melissa Parker has been employed at DAXKO as a Salesforce Manager since 2022. In this role, she utilizes her extensive knowledge of Salesforce.com to manage and optimize CRM solutions. Her responsibilities include overseeing Salesforce configurations and ensuring effective use of the platform within the organization. Melissa's experience allows her to deliver results efficiently while managing multiple tasks under tight deadlines.
Previous Experience in Salesforce Management
Prior to her current position, Melissa Parker held several roles that contributed to her expertise in Salesforce management. She worked at Model N as a Senior Salesforce Customer Applications Administrator from 2016 to 2022, where she managed customer applications. Additionally, she served as a Salesforce Solutions Engineer at RelationEdge from 2015 to 2016. Her earlier experience includes roles at Stream Global Services, where she provided Salesforce.com support and technical assistance.
Education and Expertise
Melissa Parker studied at Jefferson Community College, where she earned an Associate of Arts and Sciences (A.A.S.) degree in Office Technology from 2003 to 2007. Her educational background supports her technical skills in Salesforce.com, where she demonstrates advanced knowledge in configuring complex CRM solutions. Melissa is recognized for her ability to communicate effectively with both technical and non-technical audiences.
Technical Skills and Training Capabilities
Melissa possesses advanced skills in configuring Salesforce.com and has a strong ability to recommend process improvements. She is capable of delivering both remote and onsite training, showcasing her versatility in training delivery methods. Her experience allows her to engage in creative thinking and effectively bridge the gap between different audiences, enhancing the overall training experience.
Career Progression and Roles
Melissa Parker's career includes a variety of roles in technical support and Salesforce administration. She worked at Stream Global Services in multiple capacities, including Tier I and Tier II support from 2011 to 2013. After that, she served as an Operations Engineer at Riskonnect, Inc. from 2013 to 2014, and as a Salesforce Administrator at Clean Energy Collective from 2014 to 2015. Her diverse experiences have shaped her career in Salesforce management.