Robbie Sommerville, MBA
About Robbie Sommerville, MBA
Robbie Sommerville, MBA, serves as Vice President of Professional Services at Daxko, overseeing operations for Club Automation and Zen Planner. With a strong background in professional services and team leadership, he focuses on enhancing customer satisfaction and driving business growth.
Current Role at Daxko
Robbie Sommerville serves as the Vice President of Professional Services at Daxko, Club Automation, and Zen Planner. He has held this position since 2024, contributing to the company's operations in Birmingham, Alabama. In this role, he leads a team of over 120 members across three distinct markets, focusing on enhancing customer satisfaction through optimized service delivery.
Professional Experience
Prior to his current role, Robbie Sommerville was the Senior Director of Professional Services at Club Automation, a position he held from 2019 to 2024. He also served as the Director of Launch and Education at Daxko from 2016 to 2019. His earlier career included various roles at Health Information Designs, Inc., where he worked as a PDMP Account Manager, Technical Solutions Engineer, Account Implementation Manager, and PDMP Technical Manager.
Education and Expertise
Robbie Sommerville earned his Master of Business Administration (M.B.A.) from the University of Alabama at Birmingham, completing his studies from 2011 to 2013. He also holds a Bachelor of Science in Management Information Systems (MIS) from Auburn University, where he studied from 2001 to 2005. His educational background supports his expertise in managing professional services and optimizing software implementation.
Key Contributions
In his current role, Robbie Sommerville focuses on innovating billable services that contribute to business growth while maintaining alignment with core values of service excellence. He plays a significant role in the due diligence process for a billion-dollar private equity acquisition and spearheads the post-sales process to ensure a seamless transition and enduring customer satisfaction.
Team Leadership and Management
Robbie Sommerville manages a diverse team that includes Project Managers, Consultants, Trainers, and Data Engineers. His leadership is directed towards enhancing customer satisfaction by optimizing the delivery of Daxko's product suite. His strategic approach ensures that the team effectively meets the needs of clients across various markets.