Sharon Palacios Diaz
About Sharon Palacios Diaz
Sharon Palacios Diaz serves as the Customer Service Team Lead at Motionsoft, where she has worked as a Call Center Representative since 2018 in Rockville, Maryland. She holds an Associate's degree in Construction Management from Montgomery College and a Bachelor's degree in Human Resources Management and Services from the University of Maryland Global Campus.
Work at Motionsoft
Sharon Palacios Diaz serves as a Customer Service Team Lead at Motionsoft, where she has been employed since 2018. In her role as a Call Center Representative, she has developed skills in customer support and team leadership. Her tenure at the company spans six years, during which she has contributed to enhancing customer satisfaction and operational efficiency. The position is based in Rockville, Maryland, where she engages with clients to address their inquiries and provide solutions.
Education and Expertise
Sharon Palacios Diaz holds an Associate's degree in Construction Management from Montgomery College. She furthered her education at the University of Maryland Global Campus, where she earned a Bachelor's degree in Human Resources Management and Services. This educational background equips her with a diverse skill set applicable to both customer service and management roles.
Background
Sharon Palacios Diaz has a professional background that combines customer service with educational qualifications in construction management and human resources. Her experience in the call center environment has allowed her to develop strong communication and problem-solving skills, essential for her current leadership role.