William Boyles Jr.
About William Boyles Jr.
William Boyles Jr. is an API Services Engineer with extensive experience in technical analysis and customer support. He has worked at Plein Air Agency since 2021 and has a background in computer science, holding a Bachelor's degree from Southern New Hampshire University.
Work at DAXKO
William Boyles Jr. has been employed at DAXKO as an API Services Engineer since 2020. In this role, he has contributed to the development and management of application programming interfaces, enhancing the company's technical capabilities. Prior to this position, he worked as a Customer Success Advocate at DAXKO from 2019 to 2020. His experience in customer support and technical analysis has been valuable in addressing client needs and improving service delivery.
Current Role at Plein Air Agency
Since 2021, William has served as a Technical Analyst at Plein Air Agency. In this capacity, he utilizes his technical skills to analyze and resolve IT issues, ensuring that the agency's operations run smoothly. His role involves working closely with various technologies and providing support to enhance the agency's overall performance.
Education and Expertise
William Boyles Jr. holds a Bachelor's degree in Computer Science from Southern New Hampshire University, which he completed from 2016 to 2020. He also studied at Valencia College. He is certified in Network +, showcasing his knowledge in network technologies and troubleshooting. His educational background supports his proficiency in programming languages and technologies, including Python, JavaScript, HTML, XML, and CSS.
Background in Sales
In addition to his technical roles, William has experience in sales, having worked at Buckmasters since 2015. His nine years in the sales sector have equipped him with skills in customer interaction and sales strategies, complementing his technical expertise.
Technical Skills and Problem-Solving
William Boyles Jr. is experienced in analytically resolving complex IT issues. His background in customer support allows him to effectively address challenges and provide solutions. His technical skills, combined with his experience in customer-facing roles, enable him to bridge the gap between technical capabilities and client needs.