Linda Luo
About Linda Luo
Linda Luo is a Customer Service Representative at dcbel in Montreal, Quebec, Canada, with a background in tourism and hospitality management. She has transitioned from roles in hospitality and travel tech to the energy sector, demonstrating a passion for delivering energy solutions.
Work at dcbel
Linda Luo has been employed at dcbel as a Customer Service Representative since 2021. In this role, she collaborates with clients and business unit leaders to understand their objectives and generate ideas. Her position involves engaging with customers to provide support and solutions related to energy solutions, reflecting her passion for enabling a lifestyle without compromise.
Education and Expertise
Linda Luo holds a Bachelor Degree in Tourism Management from the Institute for Tourism Studies Macau, which she completed in 2003. She also earned a Master of Arts in Tourism Management from Bournemouth University in 2004. Additionally, she obtained a Higher Diploma in Hospitality Management from the Institute for Tourism Studies Macau in 2002. This educational background supports her extensive experience in customer service and business development.
Background
Linda Luo has a diverse professional background, having transitioned from hospitality and travel tech to the energy and renewable sector. She worked as an Event Manager and Sales Manager at The Westin Beijing Financial Street from 2006 to 2011. Afterward, she served as a Business Development Manager at Stay22 from 2019 to 2021. Prior to her current role, she also worked as a Freelance Linguistic Tester at Keywords Studios - Montréal from 2014 to 2019.
Achievements
Throughout her career, Linda Luo has engaged in various roles that highlight her skills in customer service and business development. At Stay22, she served as an Ambassador for a brief period in 2021. Her experience in managing events and sales at The Westin Beijing Financial Street contributed to her understanding of client needs and business objectives. Linda's culinary exploration with her children reflects her personal interests outside of her professional endeavors.