Barbara Richardson
About Barbara Richardson
Barbara Richardson is a Corporate Account Manager with extensive experience in the automotive technology sector. She has worked at DealerSocket since 2015 and previously held positions at DealerTrack and Market Scan Information Systems.
Work at DealerSocket
Barbara Richardson has been serving as a Corporate Account Manager at DealerSocket since 2015. In this role, she is responsible for managing corporate accounts and ensuring client satisfaction. Her tenure at DealerSocket has spanned nine years, during which she has contributed to the company's client relationship management and service delivery.
Experience at DealerTrack
Prior to her current role, Barbara Richardson worked at DealerTrack as a Dealer Results Manager from 2009 to 2011. In this position, she focused on enhancing dealer performance and optimizing results through effective account management strategies. Her experience at DealerTrack provided her with valuable insights into the automotive technology sector.
Current Role at Dealertrack Technologies
Barbara Richardson has been employed at Dealertrack Technologies as a Corporate Account Manager since 2012. Based in Atlanta, GA, she has accumulated twelve years of experience in this role. Her responsibilities include managing client accounts and fostering relationships to enhance service delivery and customer satisfaction.
Background in Customer Support
Before her roles at DealerTrack and DealerSocket, Barbara Richardson worked as a Customer Support Manager at Market Scan Information Systems from 1996 to 2006. In this capacity, she managed customer support operations, ensuring that clients received timely assistance and effective solutions to their inquiries.
Education in Speech Pathology/Audiology
Barbara Richardson studied at the University of Minnesota-Twin Cities, where she earned a Bachelor of Arts degree in Speech Pathology/Audiology. This educational background has equipped her with strong communication skills, which are beneficial in her roles within account management and customer relations.