Derek Harmon
About Derek Harmon
Derek Harmon is a Senior Customer Success Manager II at DealerSocket, where he has worked since 2020. He has over seven years of experience in various roles at DealerSocket and holds a Bachelor of Science degree in Business from Brigham Young University - Idaho.
Work at DealerSocket
Derek Harmon has been employed at DealerSocket since 2013, holding various positions that reflect his expertise in customer success and project management. He started as a Strategic Services Consultant from 2013 to 2015 in Denver, Colorado. Following this role, he transitioned to Draper, Utah, where he served as a Customer Success Manager from 2015 to 2018 and then as Project Manager II from 2018 to 2020. Since 2020, he has held the position of Senior Customer Success Manager II, contributing to the company's focus on client satisfaction and service excellence.
Education and Expertise
Derek Harmon earned a Bachelor of Science degree in Business, Management, Marketing, and Related Support Services from Brigham Young University - Idaho. His studies spanned from 2009 to 2013, equipping him with foundational knowledge and skills relevant to his career in customer success and project management. This educational background supports his ability to manage client relationships and drive strategic initiatives within DealerSocket.
Background
Derek Harmon has a professional background rooted in customer success and project management. His career at DealerSocket began in 2013, and over the years, he has developed a comprehensive understanding of the company's operations and client needs. His experience across multiple roles within the organization has allowed him to build a diverse skill set, enhancing his effectiveness in his current position.
Career Progression
Derek Harmon has experienced significant career progression at DealerSocket. He began as a Strategic Services Consultant, where he developed client strategies, and then advanced to Customer Success Manager, focusing on client satisfaction. His role as Project Manager II further expanded his responsibilities, leading to his current position as Senior Customer Success Manager II, where he oversees customer success initiatives and team performance.