Don Kloss

Senior Customer Success Manager @ DealerSocket

About Don Kloss

Don Kloss is a Senior Customer Success Manager at Dealersocket, with a background in electrical engineering and business administration. He has over a decade of experience in various technical and managerial roles across multiple companies, including Texas Instruments and Suntex Marinas.

Current Role at DealerSocket

Don Kloss serves as a Senior Customer Success Manager at DealerSocket, a position he has held since 2016. In this role, he focuses on ensuring customer satisfaction and success with DealerSocket's products and services. His experience in customer support and management contributes to his effectiveness in this position. He operates from Irving, Texas, where he has been instrumental in fostering positive relationships with clients.

Previous Experience in Technology and Management

Prior to his current role, Don Kloss held various positions in the technology sector. He worked at Texas Instruments as a Manufacturing professional from 2002 to 2010, where he gained valuable experience in manufacturing processes. He also served as the IT Helpdesk Manager at Suntex Marinas for one year in 2015-2016, and as the IT Support Manager and Marina Management Software Trainer from 2012 to 2015. His role at Architel as a Field Service Engineer from 2010 to 2012 further solidified his technical expertise.

Educational Background in Engineering and Business

Don Kloss studied Electrical Engineering at North Lake College from 2001 to 2003, gaining foundational knowledge in engineering principles. He furthered his education at North Central Texas College, where he studied Business Administration and Management from 2004 to 2006. This combination of technical and business education has equipped him with a diverse skill set applicable to his career.

Career Development in the Tech Industry

Don Kloss began his career at Atmel Corporation as a Manufacturing Specialist from 2000 to 2002. He transitioned to Texas Instruments, where he spent eight years in manufacturing roles. His career continued to evolve with positions at Architel and Suntex Marinas, where he took on roles that combined technical support and management. This progression showcases his adaptability and growth within the tech industry.

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