Eklavya Mishra
About Eklavya Mishra
Eklavya Mishra is a Product Owner with extensive experience in the tech industry, currently working at DealerSocket in Bengaluru, India. He has previously held roles at CVS Health, ZeOmega, American Express Global Business Travel, SAP Concur, and Qatar Airways, and has a strong background in data modeling, UX design, and process analysis.
Work at DealerSocket
Eklavya Mishra currently holds the position of Product Owner at DealerSocket, where he has been employed since 2021. His role involves overseeing product development and ensuring alignment with user needs and business goals. He operates from Bengaluru, Karnataka, India, contributing to the company's focus on enhancing customer relationship management solutions for the automotive industry.
Previous Experience at CVS Health
Prior to his current role, Eklavya served as a Product Owner at CVS Health from 2019 to 2021. During his tenure in Bengaluru, Karnataka, India, he was responsible for managing product strategies and implementations that aimed to improve healthcare services and user engagement.
Educational Background
Eklavya Mishra has a diverse educational background. He completed his Bachelor of Engineering in Electrical and Electronics Engineering at the Bangalore Institute of Technology from 2004 to 2008. He further pursued a Postgraduate Diploma in Electronics VLSI from the National Institute of Electronics & Information Technology (NIELIT) in 2009-2010. Additionally, he obtained a Postgraduate Degree in Data Science from the International Institute of Information Technology Bangalore in 2020-2021.
Technical Skills and Expertise
Eklavya possesses strong technical skills in data modeling and machine learning, utilizing Python libraries such as Pandas, NumPy, and Scikit. He has expertise in accessibility-compliant UX design prototyping, employing tools like Figma, Invision, and Balsamiq. His analytical skills have been demonstrated through significant contributions to user experience enhancements and operational efficiencies.
Achievements in Previous Roles
In his previous positions, Eklavya achieved notable results, including a 22% increase in user engagement through the implementation of web trends and Qualtrics VoC at CVS Health. He also played a key role in reducing support ticket volume by 52% and saving 1.2 million USD for a client by analyzing support tickets at Qatar Airways. His contributions have led to substantial improvements in team size and code quality during his time at ZeOmega.