Ender Urdaneta
About Ender Urdaneta
Ender Urdaneta is a Customer Success Manager II at DealerSocket, where he has worked since 2019. He has a background in marketing and international business, along with expertise in Software as a Service (SaaS) and project management.
Work at DealerSocket
Ender Urdaneta has been employed at DealerSocket as a Customer Success Manager II since 2019. In this role, he operates in the Miami-Fort Lauderdale Area, focusing on enhancing customer relations and team management. His responsibilities include strategic planning and implementation, which contribute to the overall success of customer engagement initiatives. Urdaneta's expertise in Software as a Service (SaaS) plays a significant role in his effectiveness in this position.
Education and Expertise
Ender Urdaneta studied at Florida International University, where he earned a Bachelor of Business Administration (B.B.A.) with a focus on Marketing and International Business from 2010 to 2015. His academic background provides a foundation for his professional skills in strategic planning, project management, and customer relations. Urdaneta's expertise in SaaS further enhances his ability to navigate the complexities of customer success in a technology-driven environment.
Background
Before joining DealerSocket, Ender Urdaneta worked at Milwaukee Tool as a Territory Representative from 2014 to 2019. In this role, he was responsible for managing customer relationships and sales in South Florida. His experience in this position contributed to his development in project management and team leadership, skills that he has carried into his current role at DealerSocket.
Achievements
Ender Urdaneta has a proven track record in project management, which supports his capability to lead and manage teams effectively. His strong skills in strategic planning and implementation have been instrumental in his success in customer relations. Urdaneta's contributions to customer success initiatives at DealerSocket reflect his commitment to enhancing customer experiences and achieving organizational goals.