Heather Miller
About Heather Miller
Heather Miller serves as an Enterprise Project Manager in the Product & Technology Department at DealerSocket, where she has worked since 2015. She manages cross-product integration projects and oversees development and delivery budgets, while also training and mentoring new team members.
Work at DealerSocket
Heather Miller has served as an Enterprise Project Manager in the Product & Technology Department at DealerSocket since 2015. In this role, she manages cross-product integration projects and collaborates with teams across all product lines. Her responsibilities include reporting on development and delivery budgets, adoption rates, and time to market for enterprise-level projects. She also prepares and conducts go-to-market presentations and training sessions, ensuring that projects align with company objectives and market needs.
Education and Expertise
Heather Miller studied at The University of Texas at Arlington, where she pursued a Bachelor of Arts in Spanish Language and Literature from 1995 to 1997. Prior to that, she attended Dallas College North Lake Campus from 1993 to 1995. Her educational background supports her role in project management, where she applies her knowledge to train and mentor newer team members within the Product & Technology Department.
Background
Before joining DealerSocket, Heather Miller worked at AT&T Mobile Tel as a Senior Technical Writer from 2001 to 2005. This experience contributed to her skills in writing and maintaining department standards, processes, and templates, which are essential for ensuring consistency and efficiency in project management. Her diverse background in technical writing and project management has equipped her with a comprehensive understanding of the technology sector.
Project Management Responsibilities
In her current role, Heather Miller runs pilots and leverages customer validation to ensure successful project outcomes. She is responsible for managing the complexities of enterprise-level projects, which includes overseeing timelines, budgets, and resource allocation. Her focus on collaboration and integration across product lines enhances the effectiveness of project delivery within the organization.