Mike Tait
About Mike Tait
Mike Tait is a Senior Customer Success Manager for National Accounts at DealerSocket, where he has worked since 2019. He has a background in customer success and sales within the automotive industry, with experience in optimizing CRM processes and enhancing dealership operations.
Current Role at DealerSocket
Mike Tait currently serves as the Senior Customer Success Manager for National Accounts at DealerSocket. He has held this position since 2019, contributing to the optimization of customer relationship management (CRM) processes within the automotive industry. His role involves integrating dealership processes with industry best practices to enhance operational efficiency.
Previous Experience at DealerSocket
Prior to his current role, Mike Tait worked at DealerSocket in various capacities. He was a Senior Customer Success Manager from 2018 to 2019, and before that, he served as a Customer Success Manager for Franchise accounts from 2017 to 2019. Additionally, he worked as a Strategic Services Consultant from 2013 to 2016. His experience at DealerSocket spans a total of five years, during which he collaborated with over 100 automotive dealerships.
Background in Education
Mike Tait studied at Brigham Young University, where he earned a Bachelor of Science (B.S.) degree in Psychology. His academic tenure lasted from 2005 to 2010, providing him with a strong foundation that supports his work in customer success and relationship management.
Experience in the Automotive Industry
Mike Tait has extensive experience in the automotive industry, particularly in customer relations and sales. He worked as a Customer Relations Manager at Ford Of Upland Inc for eight months in 2016 and as a Sales Consultant at Stephen Wade Auto Center for six months in 2016-2017. His expertise lies in increasing sales and service revenue for automotive customers through effective CRM strategies.
Role at Oro Grande School District
Before his career in the automotive industry, Mike Tait worked as an Instructional Aide II at Oro Grande School District from 2011 to 2013. This role involved supporting educational processes and contributing to student learning in Tehachapi, CA, for two years.