Nicole Gunnels
About Nicole Gunnels
Nicole Gunnels is an Implementation Specialist at DealerSocket, where she has worked since 2018. She has previous experience as an Escalation Specialist at DexYP and has held various roles in customer service and media.
Work at DealerSocket
Nicole Gunnels has been employed at DealerSocket as an Implementation Specialist since 2018. In this role, she is responsible for managing the implementation of software solutions for clients in the automotive industry. Her work involves collaborating with various teams to ensure successful onboarding and integration of DealerSocket's products.
Previous Experience at DexYP
Before joining DealerSocket, Nicole worked at DexYP as an Escalation Specialist from 2016 to 2018. During her two years in this position, she was based in the Dallas/Fort Worth area. Her responsibilities included addressing complex customer issues and providing solutions to enhance client satisfaction.
Internship at Ryan Seacrest Foundation
Nicole gained early professional experience as an intern at the Ryan Seacrest Foundation from 2012 to 2013. This six-month internship took place in the Dallas/Fort Worth area and provided her with insights into the media and entertainment industry.
Education at University of North Texas
Nicole studied at the University of North Texas, where she earned a Bachelor of Arts (B.A.) degree in Radio, Television, and Film. Her studies spanned from 2011 to 2014, equipping her with knowledge and skills relevant to media production and communication.
Early Career at Target and Starbucks
Nicole's early career included various roles in the retail and service industries. She worked at Target as a Café Team Trainer from 2009 to 2014, where she developed leadership skills. Additionally, she was employed as a Barista at Starbucks from 2013 to 2014, gaining experience in customer service.