Phu Pham
About Phu Pham
Phu Pham is a Corporate Trainer at DealerSocket, specializing in virtual classroom instruction. With over 20 years of experience in the information technology and services industry, he has held various roles including Fraud Specialist, Technical Support Engineer, and Implementation Business Analyst.
Work at DealerSocket
Phu Pham has been employed at DealerSocket since 2021 as a Corporate Trainer, specializing as a Virtual Classroom Instructor. In this role, he is responsible for delivering training programs and enhancing the skills of employees within the organization. Prior to this position, he worked as a Technical Support Engineer at DealerSocket from 2020 to 2021. His experience at DealerSocket contributes to his expertise in the information technology and services sector.
Previous Employment Experience
Phu Pham has a diverse work history that includes roles in various organizations. He worked at Overstock.com as a Fraud Specialist and Customer Care representative from 2003 to 2006. He also served as an Implementation Business Analyst at Connexion Point (cXp) from 2016 to 2020. His earlier positions include working as an Accounting Assistant at Moog Medical Devices Group from 2010 to 2013, and as a Merchandise Specialist at Backcountry.com from 2006 to 2010. Additionally, he was employed at Black Diamond Equipment as Merchandise from 2013 to 2015.
Education and Expertise
Phu Pham holds a Bachelor's Degree in Communication from the University of Utah, where he studied from 2012 to 2015. He also obtained an Associate's Degree in General Studies from Salt Lake Community College, studying from 2009 to 2012. His educational background supports his extensive experience in project management, sales, and software development. He possesses strong skills in test procedures, Microsoft Word, Adobe Photoshop, Microsoft Excel, and test cases.
Administrative Experience
With over 20 years of administrative experience, Phu Pham has developed a comprehensive skill set within the information technology and services industry. His roles have involved various aspects of administration, including project management and customer care. His focus on building strong relationships and maintaining a positive and professional approach to management has been a key aspect of his career.