Taylor Rozier
About Taylor Rozier
Taylor Rozier serves as a Senior Customer Success Manager for Key Accounts at DealerSocket, where he has worked since 2017. He has a diverse background in customer service and marketing, having previously held positions at Monster Energy and various automotive and hospitality companies.
Work at DealerSocket
Taylor Rozier has been employed at DealerSocket since 2017, serving as a Senior Customer Success Manager for Key Accounts. In this role, Rozier consults with large nation-wide automotive dealership groups in Northern California, focusing on product usage and success tracking. Additionally, Rozier is responsible for building department-wide training materials and workflow charts for the internal training team. This position is based in Draper, Utah.
Previous Experience
Before joining DealerSocket, Taylor Rozier held several positions in various industries. Rozier worked as a Marketing Ambassador for Monster Energy from 2015 to 2019 in the Greater Salt Lake City Area. Prior to that, Rozier was a Used Car Corporate Assistant at Jerry Seiner Dealerships from 2014 to 2016 in North Salt Lake. Additional experience includes working as a Back Waiter/Bus at Fleming's Prime Steakhouse & Wine Bar for eight months in 2012-2013 and as an Assistant Manager at GNC from 2013 to 2014 in Lehi, Utah.
Education and Expertise
Taylor Rozier completed high school at Buchanan High School, achieving a diploma from 2005 to 2009. Rozier furthered education at Weber State University, earning an Associate’s Degree in General Studies from 2015 to 2016. This educational background supports Rozier's expertise in customer success management and training development within the automotive industry.
Skills and Contributions
In the role at DealerSocket, Taylor Rozier maintains the company's Confluence pages, which enhances the efficiency of the customer relations department. Rozier's contributions include developing training materials that facilitate knowledge transfer and improve operational workflows within the organization.