Melissa Edwards
About Melissa Edwards
Melissa Edwards is a Senior Product Manager currently at Dealerware, where she has worked since 2022. She has a diverse background in product management and operations, with previous roles at companies such as Independence Title Company, Builder Homesite Inc., and Comcast.
Current Role at Dealerware
Melissa Edwards serves as a Senior Product Manager at Dealerware, a position she has held since 2022. In this role, she is responsible for overseeing product development and management, ensuring that the company's offerings meet customer needs and market demands. Her experience in product management contributes to the strategic direction of the company.
Previous Experience at Dealerware
Prior to her current role, Melissa worked at Dealerware as a Product Manager from 2021 to 2022. During this time, she focused on enhancing product features and improving user experience. Her contributions helped shape the product strategy and align it with customer expectations.
Professional Background in Title and Escrow Services
Melissa has extensive experience in the title and escrow industry. She worked at Independence Title Company as an Escrow Assistant from 2005 to 2009 and later as an Escrow Officer from 2008 to 2009. Additionally, she served as a Post Closing Escrow Assistant at LandAmerica Austin Title from 2004 to 2005. This background provided her with a solid foundation in real estate transactions and customer service.
Education and Training
Melissa Edwards studied at The University of Texas at San Antonio, where she pursued a degree in Music Education, Psychology, and Criminal Justice from 1996 to 1999. She also attended Austin Community College, furthering her education. This diverse academic background supports her multifaceted approach to product management and team collaboration.
Career in Technology and Operations
Melissa has held various roles in technology and operations, including Senior Website Operations Manager at Builder Homesite Inc. from 2019 to 2021 and Senior Quality Assurance Engineer at Comcast from 2018 to 2019. She also worked as a QA Engineer at Icontrol Networks from 2015 to 2018. These positions allowed her to develop skills in quality assurance, operations management, and team leadership.