Adam Kaplan
About Adam Kaplan
Adam Kaplan is a Support Engineer currently employed at DealHub.io since 2022. He has a diverse background in customer support, quality assurance, and data analysis, with previous roles at Blue dot and Assuta Medical Centers.
Current Role at DealHub
Adam Kaplan serves as a Support Engineer at DealHub.io, a position he has held since 2022. In this role, he is responsible for providing technical support and assistance to clients, ensuring that their needs are met effectively. His experience in customer support and technical troubleshooting contributes to his ability to resolve issues efficiently.
Previous Experience at Blue Dot
Adam Kaplan worked at Blue Dot for a total of five years, where he held multiple roles. He began as a Sales representative from 2009 to 2011, then progressed to Sales Supervisor from 2011 to 2012. He later became a Tier 2 Customer Support Team Leader from 2021 to 2022, after serving as a Data Analyst from 2016 to 2019 and a Quality Assurance Engineer from 2019 to 2021. His diverse experience at Blue Dot equipped him with a range of skills in customer service, data analysis, and quality assurance.
Leadership Experience at Assuta Medical Centers
Prior to his tenure at Blue Dot, Adam Kaplan was a Customer Service Team Leader at Assuta Medical Centers from 2013 to 2016. In this role, he led a team focused on delivering high-quality customer service. His leadership experience in a healthcare setting provided him with valuable skills in team management and client relations.
Early Career at Bezeq International
Adam Kaplan's early career includes various positions at Bezeq International. He worked as a Sales representative from 2009 to 2011, then advanced to Sales Supervisor from 2011 to 2012. He also served as a Shift Manager from 2012 to 2013. These roles helped him develop a strong foundation in sales and customer support.
Education and Training
Adam Kaplan studied Quality Assurance at John Bryce from 2016 to 2017. This educational background provided him with essential knowledge and skills in quality assurance processes, which he applied in his subsequent roles in the tech industry.