Eran Gross
About Eran Gross
Eran Gross serves as the Vice President of Customer Success America at DealHub.io, where he has worked since 2022. He has extensive experience in customer success roles across various companies, including Hewlett Packard Enterprise and Amazon Web Services, and has a background in software engineering.
Current Role at DealHub.io
Eran Gross serves as the Vice President of Customer Success America at DealHub.io. He has held this position since 2022 and operates from the Austin, Texas Metropolitan Area. In this role, he is responsible for overseeing customer success initiatives and ensuring positive outcomes for clients. His leadership focuses on enhancing customer experience and driving business growth.
Previous Experience at DealHub.io
Prior to his current role, Eran Gross worked at DealHub.io as the Head of Customer Success Americas from 2021 to 2022. During this year-long tenure in Austin, Texas, he contributed to the development and execution of customer success strategies, aimed at improving client satisfaction and retention.
Career at Hewlett Packard Enterprise
Eran Gross has extensive experience at Hewlett Packard Enterprise, where he held multiple roles. He served as the HP SaaS ALM EMEA & APJ Delivery Manager from 2011 to 2014 in Israel. He later became the Sr. Manager of SaaS Advanced Consultancy Services and Success from 2014 to 2017 in the San Francisco Bay Area. Additionally, he worked as the HP SaaS ALM Production & Operations Team Lead from 2009 to 2011.
Experience at Amazon Web Services
Eran Gross worked at Amazon Web Services (AWS) as a Technical Account Manager from 2019 to 2021 in the San Francisco Bay Area. In this position, he managed technical relationships with clients, ensuring they received optimal support and guidance for their cloud solutions.
Educational Background
Eran Gross earned a Bachelor of Science (B.Sc.) in Computer Software Engineering from SCE - Shamoon College of Engineering, where he studied from 2002 to 2006. His educational background provides a strong foundation for his career in technology and customer success.