Jacob Jaffe
About Jacob Jaffe
Jacob Jaffe is a Customer Success Manager at DealHub.io, where he has worked since 2023. He holds an MSc in Management of Information Systems and Digital Innovation from The London School of Economics and has expertise in CPQ implementation, API management, and CRM administration.
Work at DealHub
Jacob Jaffe currently serves as a Customer Success Manager at DealHub.io, a position he has held since 2023. His role is based in London, England, and he operates in a remote capacity. Prior to this, he worked at DealHub.io in various capacities, including Solutions Expert and Implementation Specialist. His experience at DealHub spans from 2022 to 2023, where he contributed to enhancing customer experiences and implementing solutions.
Education and Expertise
Jacob Jaffe studied at The London School of Economics and Political Science (LSE), where he achieved an MSc in Management of Information Systems and Digital Innovation. He also pursued studies at Tel Aviv University, earning a Bachelor of Arts in Philosophy. His expertise includes CPQ implementation, API management, and CRM administration, which supports his role in customer success.
Background
Jacob has a diverse educational background, having studied at multiple institutions. He attended Charles University for five months in 2020, focusing on the History and Philosophy of Science and Technology. His academic journey began at Tel Aviv University, where he studied Philosophy from 2017 to 2021. This varied educational experience informs his analytical approach to problem-solving in his professional roles.
Previous Experience
Before joining DealHub.io, Jacob worked at Time Out Group plc as a Content Creator in 2019 for three months in Tel Aviv. His previous roles at DealHub.io included working as an Implementation Specialist for four months in 2022 and as a Solutions Expert for one year from 2022 to 2023. These positions have equipped him with a solid foundation in customer engagement and technical implementation.