Joanne Mahoney
About Joanne Mahoney
Joanne Mahoney is a Customer Success Manager at DealHub.io in Alpharetta, Georgia, with a diverse background in sales operations, research, and public relations. She has held various roles in notable companies and possesses expertise in CRM tools, social media strategies, and employee management.
Work at DealHub
Joanne Mahoney has been serving as a Customer Success Manager at DealHub.io since 2022. In this role, she is responsible for ensuring customer satisfaction and success with the company's products and services. Located in Alpharetta, Georgia, she leverages her extensive experience in customer relations and management to enhance client engagement and retention.
Previous Experience in Sales Operations
Prior to her current position, Joanne worked as a Sales Operations Manager at Keller Williams Realty, Inc. from 2020 to 2021. During her tenure in Roswell, Georgia, she focused on optimizing sales processes and improving operational efficiency within the organization.
Background in Research and Broadcasting
Joanne has a significant background in the broadcasting industry, having served as Director of Research at Turner Broadcasting System, Inc. from 2005 to 2013. Her role involved overseeing research initiatives in Atlanta, Georgia. Earlier in her career, she worked as Manager of Research at National Geographic Channel from 2003 to 2005, where she contributed to research projects in the Washington D.C. Metro Area.
Education and Expertise
Joanne Mahoney holds a Bachelor of Arts in Psychology from Oglethorpe University, which she completed from 1994 to 1998. She furthered her education at the WhiteWinds Institute of Energetic Healing, where she studied the Art and Science of Integrative Energetic Medicine from 2012 to 2013. Her skills include social media strategies, community outreach, and proficiency in various CRM and CLM tools.
Skills and Professional Development
Joanne possesses a range of skills relevant to her roles, including expertise in CRM tools such as Mail Chimp, Command, and Follow-Up Boss. She is also skilled in using CLM tools like Open To Close and DotLoop. Additionally, she is proficient in the Microsoft Suite and has experience in employee management, mentoring, and training and onboarding processes.