Megha Jindal
About Megha Jindal
Megha Jindal is a Customer Success professional currently working at DealHub.io, with over eight years of experience in managing customer relationships in the tech sector. She has held various roles at companies such as Salesforce and Zendrive, focusing on customer onboarding, retention, and strategic implementations.
Current Role at DealHub
Megha Jindal currently holds the position of Customer Success at DealHub.io, where she has been working since 2023. In this role, she focuses on enhancing customer experiences and ensuring alignment with the organization's vision and goals. Her responsibilities include strategic implementations, customer onboarding, and retention strategies aimed at driving revenue growth.
Previous Experience in Customer Success
Before joining DealHub, Megha Jindal accumulated extensive experience in customer success roles across various organizations. She worked at Salesforce as a Senior Customer Success Manager from 2021 to 2023 and as a Portfolio Success Manager from 2019 to 2021. Prior to Salesforce, she served as a Customer Success Manager at Zendrive in 2017 and 2019, and as a Customer Success/Project Manager at StyleSeat from 2016 to 2017.
Educational Background
Megha Jindal has a diverse educational background. She earned a Bachelor of Arts in Psychology from Delhi University from 2004 to 2007. She furthered her education by obtaining a Master of Business Administration (MBA) from ICFAI Business School between 2007 and 2009. Additionally, she completed a certification in Project & Program Management at the University of California, Santa Cruz, from 2013 to 2014.
Career Development and Skills
With over 8 years of experience in managing enterprise and mid-market customer bases, Megha Jindal specializes in creating exceptional customer experiences. She focuses on strategic implementations and customer retention, aiming to foster a customer-centric organizational culture. Her key strengths include building relationships with stakeholders, customers, and executives, which supports her goal of driving revenue growth.
Early Career Experience
Megha Jindal began her career with various roles that laid the foundation for her expertise in customer success and project management. She worked as a Project Executive for the Employee Welfare & Engagement Program at Almoayed Group in Bahrain from 2009 to 2010. She also held positions at SpendVu, Moovweb, and DropThought Inc., where she gained valuable experience in project management and customer engagement.