Michael Irroni
About Michael Irroni
Michael Irroni is a Customer Success Manager with extensive experience in mechanical engineering and business management. He currently leads customer success initiatives at DealHub.io and has previously held positions at Systematics Ltd. Solutions and Cielo Inertial Solutions.
Current Role at DealHub
Michael Irroni serves as a Customer Success Manager at DealHub.io, where he has been employed since 2021. In this role, he focuses on enhancing customer engagement and optimizing sales processes. His responsibilities include guiding clients in leveraging DealRoom technology to create innovative buyer experiences through centralized communications. Michael's expertise in CPQ, CLM, and Subscription Management solutions plays a crucial role in improving sales outcomes for clients.
Professional Experience at Systematics Ltd.
Michael Irroni has a significant tenure at Systematics Ltd., where he has held multiple positions. He began as a Senior Customer Success Manager in the Dassault Systemes partners channel from 2015 to 2016. He then advanced to the role of Head of Customer Success in 2016, a position he has maintained for eight years. His work involves collaborating with global leaders like Gong, Drift, and WalkMe to optimize revenue workflows and sales motions.
Previous Employment at Cielo Inertial Solutions
Before his roles at Systematics Ltd., Michael worked at Cielo Inertial Solutions as a Mechanical Designer from 2008 to 2011. This three-year experience in Jerusalem, Israel, contributed to his foundational skills in mechanical design and engineering.
Educational Background in Engineering and Business
Michael Irroni holds a Bachelor of Science in Mechanical Engineering from Tel Aviv University, where he studied from 2004 to 2007. He furthered his education by obtaining a Master of Business Administration (MBA) from Santa Clara University's Leavey School of Business, completing his studies from 2011 to 2013. This combination of technical and business education supports his current roles in customer success and sales optimization.
Experience at Stanford University School of Medicine
Michael worked as a Mechanical Engineer and Project Manager at Stanford University School of Medicine from 2012 to 2014. This two-year position in Stanford, CA, allowed him to apply his engineering skills in a research and medical environment, further diversifying his professional experience.