Ofir Sapir
About Ofir Sapir
Ofir Sapir is a Support Engineer at DealHub.io, where he has worked since 2020. He has previous experience as a Duty Manager at Microsoft and as a Technical Support Engineer at FIS.
Current Role at DealHub
Ofir Sapir serves as a Support Engineer at DealHub.io, where he has been employed since 2020. In this role, he provides top-level technical support, ensuring that both colleagues and customers receive assistance with various technical issues. He meticulously documents each action and update to maintain a comprehensive record for future reference. His responsibilities also include utilizing advanced diagnostic tools to keep systems secure and up to date.
Previous Experience at Microsoft
Before joining DealHub.io, Ofir Sapir worked at Microsoft as a Duty Manager from 2019 to 2020. His tenure lasted one year and took place in the Tel Aviv Area, Israel. In this position, he was responsible for overseeing operations and ensuring that service standards were met.
Technical Support Role at FIS
Ofir Sapir's career includes a role as a Technical Support Engineer at FIS, where he worked for eight months from 2017 to 2018 in Israel. In this capacity, he provided technical support to clients, addressing various issues and ensuring customer satisfaction.
Educational Background in Quality Assurance
Ofir Sapir studied at John Bryce, where he focused on Quality Assurance from 2018 to 2019. This one-year program equipped him with essential skills and knowledge in the field of quality assurance, contributing to his professional capabilities.
High School Education in Communication and Media Studies
Ofir Sapir completed his high school education at Kadoorie Agricultural High School, where he studied Communication and Media Studies from 2010 to 2013. This three-year program provided him with foundational knowledge in communication, which may support his current role in technical support.