Will Hamilton

Customer Success Manager At Deal Hub.Io | Cpq, Clm & Deal Room @ DealHub

About Will Hamilton

Will Hamilton serves as a Customer Success Manager at DealHub.io, specializing in CPQ, CLM, and Deal Room solutions. With extensive experience in sales and account management across various companies, he has developed skills in creating effective sales pipelines and enhancing buyer experiences.

Work at DealHub

Will Hamilton serves as the Customer Success Manager at DealHub.io, a position he has held since 2023. In this role, he focuses on CPQ (Configure Price Quote), CLM (Contract Lifecycle Management), and Deal Room functionalities. His responsibilities include enhancing customer experiences and ensuring successful implementation of the platform's features. Hamilton operates from the Austin, Texas Metropolitan Area, contributing to the company's mission of optimizing sales processes and improving customer satisfaction.

Previous Experience

Prior to his current role at DealHub, Will Hamilton worked at several organizations in various capacities. He was a Commercial Account Executive at Pluralsight from 2021 to 2022, where he focused on Pluralsight Flow. Before that, he served as an Account Manager at TM Forum from 2007 to 2012. He also held the position of Customer Success Manager at Verint from 2022 to 2023. His earlier roles include Director of Project Management Office at Little River Healthcare and Solutions Consultant at ResMed, where he worked from 2017 to 2021.

Education and Expertise

Will Hamilton earned a Bachelor of Arts (B.A.) in Political Science and Government from The University of Texas at Austin, completing his studies from 2002 to 2005. His educational background supports his expertise in sales and customer success. Hamilton specializes in generating accurate sales pipelines and creating innovative buyer experiences. He is skilled in utilizing no-code platforms to enhance sales organization efficiency and streamline communication between teams.

Skills and Specializations

Will Hamilton possesses a range of skills that enhance his effectiveness in customer success and sales management. He specializes in creating centralized buyer/seller communications to improve buyer experiences. His strategic focus includes accelerating contract negotiations and achieving faster time to revenue for sales teams. Additionally, he has developed guided selling playbooks that help generate predictable sales pipelines, demonstrating his commitment to driving sales effectiveness.

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