Yoav Kremin
About Yoav Kremin
Yoav Kremin serves as the Vice President of Customer Success for EMEA and APAC at DealHub.io, where he leads global teams to enhance product adoption and client satisfaction. With over 10 years of experience in Customer Success and Account Management, Kremin has held various leadership roles at Blue dot and Comverse prior to his current position.
Work at DealHub
Currently, Yoav Kremin serves as the Vice President of Customer Success for the EMEA and APAC regions at DealHub.io. He has held this position since 2023, overseeing customer success initiatives and strategies in Holon, Tel Aviv, Israel. Prior to this role, he was the Head of Customer Success for the same regions from 2021 to 2023. In his current role, he leads global teams focused on driving product adoption, engagement, and client satisfaction.
Previous Experience at Blue Dot
Yoav Kremin worked at Blue Dot in various capacities from 2014 to 2021. He started as an Account Manager and progressed to Team Leader of Customer Success, then served as Director of Customer Success, and finally as Vice President of Account Management. His tenure at Blue Dot spanned seven years, during which he developed expertise in account management and customer success.
Background in Comverse
Before joining Blue Dot, Yoav Kremin worked at Comverse from 2010 to 2014. He held roles in Global Sales Operations and as an Account Manager for Southeast Europe. His experience at Comverse contributed to his foundational knowledge in sales operations and account management, further enhancing his skills in customer success.
Education and Expertise
Yoav Kremin studied at Shenkar, where he gained knowledge that supports his extensive career in customer success and account management. With over 10 years of experience, he leverages data, insights, and value propositions to deliver strategic solutions that align with client goals. His expertise includes collaboration with cross-functional teams to define company strategy and enhance customer experience.
Leadership and Strategic Focus
In his leadership roles, Yoav Kremin emphasizes the importance of a seamless customer experience. He focuses on strategic collaboration and data-driven insights to ensure exceptional service delivery. His approach involves working closely with sales, operations, and product teams to align customer success initiatives with overall company objectives.