Ryan L.
About Ryan L.
Ryan L. is an IT System Administrator with extensive experience in various IT roles, including positions at Abbott and CGI. He specializes in software testing, documentation, and client-facing services, and has a background in communications from Rowan University.
Work at Dechra Pharmaceuticals
Ryan L. has been employed at Dechra Pharmaceuticals as an IT System Administrator since 2021. In this role, he is responsible for managing IT systems and ensuring their optimal performance. His work focuses on maintaining system integrity and supporting the organization's IT infrastructure in Portland, Maine.
Previous IT Experience
Prior to his current position, Ryan L. held various roles in the IT sector. He worked at Abbott as an IT Site Support Technician III for 11 months in 2020, providing technical support. He also served as a Systems Manager at the Democratic Governors Association for one year and as a Desktop Support Analyst at CGI for eight years, where he supported Emera Maine. Additionally, he has experience as a Web Administrator at the Geothermal Exchange Organization and as a Remote IT Helpdesk technician at Legal Technology Solutions.
Education and Expertise
Ryan L. studied at Rowan University, where he earned a Bachelor of Arts in Communications with a focus on Radio/TV/Film from 1992 to 1996. He possesses expertise in software testing and documentation, which ensures high-quality IT solutions. His specialization includes working with System Center Configuration Manager (SCCM) for software deployment and management.
Client-Facing Roles and Skills
Ryan L. has a strong preference for client-facing roles, emphasizing his commitment to providing excellent customer service. His experience across various IT positions has equipped him with the skills necessary to effectively address client needs and deliver reliable support.
Diverse Work History
Ryan L.'s work history includes a variety of roles that showcase his adaptability in the IT field. He worked as an Audio/Visual Media Specialist at Springfield College for five months in 2002 and as a Remote System Engineer at AllSafe IT for one month in 2020. His diverse experiences contribute to his comprehensive understanding of IT systems and support.