Lee Khong
About Lee Khong
Lee Khong is a System Administrator with a Bachelor's degree in Computer Information Systems from the University of Houston-Downtown. He has extensive experience in IT support, asset management, and project coordination, having worked at APQC, Service Corporation International, and currently at Decision Information Resources.
Work at Decision Information Resources
Lee Khong has been employed as a System Administrator at Decision Information Resources since 2019. In this role, he is responsible for various IT management tasks, including overseeing system performance and ensuring the security of IT infrastructure. His expertise includes managing system updates, upgrades, and migrations, as well as coordinating resources for major IT projects. Lee's work contributes to the overall efficiency and security of the organization's IT operations.
Education and Expertise
Lee Khong earned a Bachelor's degree in Computer Information Systems from the University of Houston-Downtown, completing his studies from 1998 to 2002. This educational background provides him with a solid foundation in IT principles and practices. His expertise encompasses system administration, IT asset management, and endpoint protection, making him a valuable asset in his current and previous roles.
Background in IT Support
Before joining Decision Information Resources, Lee Khong worked at APQC as an IT Help Desk Support Specialist from 2010 to 2017. In this position, he provided technical support and resolved IT issues for users in the Houston, Texas area. Following his tenure at APQC, he served as an Information Security - Access Management Analyst at Service Corporation International from 2017 to 2019, where he focused on managing access controls and endpoint protection servers.
IT Management Responsibilities
In his current role and previous positions, Lee Khong has demonstrated proficiency in managing IT assets and security systems. He conducts audits of IT assets using the Systems Asset Management Application (SAMA) and oversees the monitoring of SonicWall firewall, content filtering, and spam filtering systems. His responsibilities also include managing the deployment of computer operating system images and Windows updates through ManageEngine Desktop Central.
Project Coordination Experience
Lee Khong coordinates major IT projects, which involve system updates, upgrades, migrations, and outages. He determines timeframes and aligns resources to ensure successful project execution. His ability to manage these projects effectively contributes to the stability and performance of the IT environment within the organizations he has worked for.