Faith Chaza
About Faith Chaza
Faith Chaza serves as the Director of Client Success at DECKARD Technologies, a position she has held since 2023. She has a diverse background in client success and technical roles, with previous experience at companies such as Snyk, Okta, and Qualcomm.
Work at Deckard Technologies
Faith Chaza has been serving as the Director of Client Success at DECKARD Technologies since 2023. In this role, she focuses on enhancing client relationships and ensuring successful outcomes for clients utilizing the company's solutions. Her position involves strategic planning and execution to improve client satisfaction and retention.
Previous Experience in Client Success
Before joining DECKARD Technologies, Faith Chaza held multiple roles in client success and technical management. She worked at Snyk as a Senior Technical Success Manager and Senior Customer Success Manager in 2022, where she contributed to client engagement and support. Additionally, she served as an Engagement Manager at Okta, Inc. from 2020 to 2022, managing client relationships and project implementations.
Educational Background
Faith Chaza studied at the University of Cape Town, where she earned a Bachelor of Science in Mathematics and Statistics in 2009. She furthered her education at the same institution, achieving a Bachelor of Science with Honours in Mathematics in 2010. Her academic background provides a strong foundation for her analytical and problem-solving skills in her professional roles.
Career Development in Technology
Faith Chaza's career in technology began with an internship at Qualcomm as an Engineering Intern in Cryptographic Research from 2013 to 2014. She then transitioned to various roles, including Implementation Consultant at Instructure and Professional Services Associate at Elastic. Her experience spans several years and various companies, enhancing her expertise in client engagement and technical solutions.
Experience in Australia
Throughout her career, Faith Chaza has worked extensively in Sydney, Australia. Her roles at companies like Mathspace, Snyk, Okta, and Elastic have contributed to her understanding of the technology landscape in the region. This experience has equipped her with insights into client needs and industry trends within the Australian market.