Johan Ruiz
About Johan Ruiz
Johan Ruiz is a Technical Support Specialist currently employed at DECKARD Technologies in Medellín, Colombia. He has a background in data analysis and technical support, with previous roles at various companies and a strong academic foundation in engineering and statistics.
Current Role as Technical Support Specialist
Johan Ruiz currently serves as a Technical Support Specialist at DECKARD Technologies, a position he has held since 2023. His role involves providing technical assistance and support to clients, ensuring that their issues are resolved efficiently. This position builds on his previous experience in data analysis and entry, allowing him to leverage his analytical skills in a technical support environment.
Experience at DECKARD Technologies
Johan Ruiz has a notable history with DECKARD Technologies, where he worked in various capacities. He initially joined as a Junior Property Data Analyst for 9 months in 2023, followed by a role as a Data Entry Analyst from 2022 to 2023 for 11 months. His progression within the company highlights his adaptability and growth in the field of data management and technical support.
Academic Background in Engineering and Statistics
Johan Ruiz studied at Universidad Nacional de Colombia, where he earned a degree in Ingeniería de petróleos from 2013 to 2019. He is currently pursuing a Master of Science in Statistics at the same institution, expected to be completed in 2024. His educational background provides him with a strong foundation in both engineering principles and statistical analysis.
Previous Work Experience
Prior to his current role, Johan Ruiz gained diverse experience across several organizations. He worked as a Monitor Académico at Universidad Nacional de Colombia from 2016 to 2018 for 2 years. He also completed an engineering internship at Halliburton from 2018 to 2019 for 6 months. Additionally, he served as a Lead Research Representative at Virtuagym for 3 months in 2020 and as a Technical Support Representative at Emergia Contact Center for 3 months in the same year.
Experience in Virtual Assistance and Data Management
Johan Ruiz has experience in virtual assistance, having worked with Gym Launch as part of the VA Data Team from 2021 to 2022 for 9 months. This role involved managing data and supporting various operational tasks, enhancing his skills in data handling and remote collaboration.