André Van De Bovenkamp
About André Van De Bovenkamp
André Van De Bovenkamp is a Senior Applicatie Support Medewerker Micro His with extensive experience in IT service management and support roles. He has worked for various organizations, including the NL Ministry of Defense and CSC, and currently serves at Dedalus Group since 2021.
Work at Dedalus Group
André Van De Bovenkamp has been employed at Dedalus Group as a Senior Applicatie Support medewerker MicroHIS since 2021. He works in Rijswijk, Zuid-Holland, Nederland. In this role, he applies his extensive knowledge of IT service management and incident management to support the MicroHIS application.
Previous Experience at CSC
Prior to his current position, André Van De Bovenkamp had a long tenure at CSC. He served in various roles including Helpdesk Customer Support Representative from 1998 to 2006, Teamlead from 2006 to 2009, Assignment Manager / Capability Lead from 2009 to 2014, and Service Operations Manager from 2014 to 2015. His diverse roles contributed to his comprehensive understanding of IT service operations.
Experience at NL Ministry of Defense
André Van De Bovenkamp's career began at the NL Ministry of Defense, where he worked in multiple capacities. He served as an Administrative Assistant from 1994 to 1996, a Guard at Bronbeek from 1996 to 1997, and was involved in buying and selling food and non-food items from 1997 to 1998. These roles provided him with foundational skills in administration and logistics.
ITIL and Incident Management Expertise
André Van De Bovenkamp possesses extensive experience in ITIL, which focuses on aligning IT services with business needs. He has demonstrated strong skills in Incident Management, a crucial process for managing the lifecycle of incidents to restore normal service operations efficiently. His expertise in these areas enhances his effectiveness in IT service management.
Role at DXC Technology
Before joining Dedalus Group, André Van De Bovenkamp worked at DXC Technology as a Senior Applicatie Support medewerker MicroHIS X from 2017 to 2021. His role involved supporting the MicroHIS application, further solidifying his expertise in application support within the healthcare sector.