Charles Beraha
About Charles Beraha
Charles Beraha is a Service Delivery Manager with extensive experience in the IT and healthcare sectors. He has held various roles at companies such as CORELIA, Agfa HealthCare, and Dedalus, contributing to service management and technical support since the early 2000s.
Current Role at Dedalus
Charles Beraha serves as a Service Delivery Manager at Dedalus, a position he has held since 2022. He operates from Artigues-près-Bordeaux in the Nouvelle-Aquitaine region of France. In this role, he is responsible for overseeing service delivery processes and ensuring client satisfaction. His experience in service management contributes to the effective execution of Dedalus's healthcare solutions.
Previous Experience at CORELIA
Prior to his current role, Charles worked at CORELIA as a Service Delivery Manager for a duration of four months in 2021. His responsibilities included managing service delivery operations and enhancing client relationships. This experience added to his expertise in service management within the healthcare sector.
Career at Agfa HealthCare
Charles Beraha worked at Agfa HealthCare from 2017 to 2020 as a Coordinateur Services Managés. Over three years, he focused on managing healthcare services and optimizing operational efficiency. His role involved coordinating various service management activities to support healthcare providers.
Technical Background and Early Career
Charles's technical career began at Buffalo Grill, where he served as an Assistant Administrateur Système for five months in 2005. He then transitioned to HP, where he held multiple positions, including Support Utilisateur 2nd niveau and Administrateur 1er niveau NT, across different locations in Ireland and Spain. His early roles provided him with a solid foundation in IT support and system administration.
Education and Certifications
Charles has pursued professional development through various courses. He completed the RHCSA Rapid Track Course RH200 and the ORACLE 11G Workshop 2 in 2014. These certifications reflect his commitment to enhancing his technical skills and knowledge in system administration and database management.