Duraid Al Shaikh

Duraid Al Shaikh

Director Customer Relationship Management @ Dedalus

About Duraid Al Shaikh

Duraid Al Shaikh is the Director of Customer Relationship Management at Dedalus, with a strong background in healthcare and IT. He has over 30 years of experience in various roles within the healthcare industry, including significant positions at GE HealthCare and Siemens.

Current Role at Dedalus

Duraid Al Shaikh serves as the Director of Customer Relationship Management at Dedalus, a position he has held since 2023. Based in Riyadh, Saudi Arabia, he focuses on enhancing customer engagement and satisfaction within the healthcare IT sector. His role involves developing strategies to improve client relationships and ensure the effective implementation of solutions tailored to healthcare providers.

Previous Experience at Ascend Solutions

Before joining Dedalus, Duraid Al Shaikh worked as the Commercial Director at Ascend Solutions from 2020 to 2022. During his two years in this role, he contributed to the company's growth in the healthcare market in Saudi Arabia, leveraging his extensive experience in customer relationship management and sales.

Career at GE HealthCare

Duraid Al Shaikh has a significant tenure at GE HealthCare, where he held multiple positions from 2010 to 2019. He started as the Zone Radiology Sales Manager for Saudi Arabia and later became the General Manager for the Central and Eastern Zone. His roles involved overseeing sales strategies and managing key accounts in the healthcare sector, focusing on vascular and oncology solutions.

Background in Medical Devices and Healthcare

Duraid Al Shaikh possesses a strong background in sales within the medical devices industry. His career spans over several decades, during which he has developed expertise in managing customer relationships specifically in the healthcare sector. His experience includes roles at Siemens and Canon Medical Systems Corporation, where he held leadership positions that contributed to his comprehensive understanding of the healthcare landscape.

Education and Academic Qualifications

Duraid Al Shaikh studied at King Saud University in Riyadh, where he earned a Bachelor of Science degree in Physics from 1980 to 1985. His educational background laid the foundation for his analytical skills and understanding of technical concepts, which have been beneficial throughout his career in the healthcare and IT sectors.

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