Gonzalo Miguel Penagos Alvarez
About Gonzalo Miguel Penagos Alvarez
Gonzalo Miguel Penagos Alvarez is an Account Manager at Dedalus, specializing in problem-solving and stakeholder management. He has over 13 years of experience in multinational companies, primarily in the aviation, automotive, and tech sectors.
Work at Dedalus
Gonzalo Miguel Penagos Alvarez has been serving as an Account Manager HCIS at Dedalus since 2021. In this role, he focuses on managing client relationships and ensuring the successful implementation of healthcare information systems. His responsibilities include problem-solving among various stakeholders and leading cross-functional teams to develop new services. His tenure at Dedalus has contributed to his extensive experience in the healthcare technology sector.
Professional Experience
Gonzalo has over 13 years of experience in multinational companies across various sectors, including aviation, automotive, and technology startups. He began his career at LAN Airlines, where he held multiple roles, including Agente de servicio al pasajero, Supervisor de servicio al pasajero, and Lead de servicio al pasajero from 2006 to 2015. He also worked as an Account Manager at GE Healthcare for two months in 2020 and as a Customer Manager at Táximo from 2018 to 2019.
Education and Expertise
Gonzalo studied at Universidad Peruana de Ciencias Aplicadas, earning a Bachelor's degree in Administración y gestión de empresas from 2011 to 2015. He furthered his education at Universidad del Pacífico, completing a program in Customer Experience - CX Design and Management in 2019. His academic background supports his specialization in problem-solving and his ability to lead teams effectively.
Background
Gonzalo's early education includes studying Ingeniería civil industrial at Universidad Gabriela Mistral, where he attended for one year from 2002 to 2003. His diverse educational background and extensive work experience have equipped him with a unique skill set applicable across various industries.