Herve Saint Germain
About Herve Saint Germain
Herve Saint Germain is a seasoned professional with over 25 years of experience in Operations and IT solutions, currently serving as Team Lead Tests and Verification at Dedalus in Bordeaux, France. His career includes significant roles at Agfa HealthCare, Orange Business Services, and SITA, demonstrating expertise in various sectors such as Telecoms, Public Administration, Insurance, and Healthcare.
Work at Dedalus
Currently, Herve Saint Germain serves as the Team Lead Tests and Verification at Dedalus, a role he has held since 2020. He is based in Bordeaux, Nouvelle-Aquitaine, France. In this position, he is responsible for overseeing testing and verification processes, ensuring that products meet quality standards and user requirements.
Previous Experience in IT and Operations
Herve Saint Germain has over 25 years of experience in Operations and IT solutions across various sectors, including Telecoms, Public Administration, Insurance, and Healthcare. Prior to his current role, he worked at Agfa HealthCare as Team Lead Tests & Verification from 2018 to 2020, and at Orange Business Services as IT Business Owner for a web portal from 2008 to 2010.
Career History in Telecom and IT
Herve's career includes significant positions such as IT Business Owner for CRM CLARIFY at EQUANT FRANCE SA from 2001 to 2008, and Chief of Centre at SITA from 1988 to 2000. He also held the role of IT Project Manager at One Point from 2012 to 2018, contributing to various IT projects and initiatives.
Education and Expertise
Herve Saint Germain studied at Télécom SudParis, where he focused on Ingénierie des télécommunications and earned the degree of Ingénieur Telecom from 1982 to 1985. His educational background supports his expertise in Incident Management, Problem Management, and Change Management, as well as his understanding of the 'Order-to-Bill' chain.
Skills and Professional Attributes
Herve is recognized for his strong ability to focus on key issues and effectively prioritize tasks. He has a proven track record in leading Qualification Analysis and User Acceptance Testing. Additionally, he is known for his collaborative approach, demonstrating a real taste for cooperation and teamwork across different geographies and cultures.