Jean Michel Picard
About Jean Michel Picard
Jean Michel Picard is a Software Support Manager with extensive experience in the healthcare software sector. He has worked at Dedalus since 2020 and previously held positions at Agfa HealthCare and NEOPOST SHIPPING, demonstrating a commitment to assisting individuals in vulnerable situations.
Work at Dedalus
Jean Michel Picard has been employed at Dedalus as a Software Support Manager since 2020. He works in Artigues-près-Bordeaux, Nouvelle-Aquitaine, France. In this role, he focuses on providing support for software solutions, ensuring that clients receive the assistance they need to effectively utilize the company's products. His experience in software support contributes to his ability to address client inquiries and resolve technical issues.
Previous Experience at Agfa HealthCare
Before joining Dedalus, Jean Michel Picard worked at Agfa HealthCare as a Support Manager in the HCIS software department from 2018 to 2020. His tenure lasted for two years in the Région de Bordeaux, France. In this position, he was responsible for overseeing support operations, helping clients navigate healthcare information systems, and ensuring that the software met user needs.
Career Background in Customer Service
Jean Michel Picard has a background in customer service, having served as a Customer Service Manager at NEOPOST SHIPPING from 2017 to 2018 for one year in the Région de Avignon, France. Prior to that, he worked at AVG Technologies as Responsable Support Client from 2004 to 2016 for twelve years in Anglet. His extensive experience in customer support roles has equipped him with skills in client relations and problem-solving.
Motivation and Passion for Helping Others
Jean Michel Picard is motivated by the opportunity to assist others in his daily work. He has a strong passion for helping individuals in vulnerable situations within hospitals, which drives his commitment to providing effective support in his current role. He believes that the ability to help others comes with significant responsibilities, highlighting his dedication to service in the healthcare sector.